RailTel Corporation of India Ltd ( RCIL ) Recruitment 2015 for Project Manager, Service Desk Manager, NOC Manager

RailTel Corporation of India Ltd ( RCIL ) Recruitment 2015 for Project Manager, Service Desk Manager, NOC Manager

RCIL Technical Personnels Exam


RailTel Corporation of India Limited,
Regd Office : 10th Floor, Bank of Baroda Building,
16, Sansad Marg, New Delhi – 110 001.
Corporate Office : Plot no. 143, Sector – 44,
Gurgaon – 122 003.
Website : www.railtelindia.com,
CIN : U64202DL2000GOI107905.

Notice for Recruitments of Technical Personnels on Contract Basis

RailTel Corporation of India Limited is a Mini – Ratna ( Category – I ) Public Sector Undertaking under Government of India. It is the largest Neutral Telecom Infrastructure provider of India with a strong foot print in diverse fields of OFC based SDH and IP networks, Tower Co location, Retail Broadband ( RailWire ), Data Centre, Telepresence and many more. With a huge network of Optic Fiber Cable spread across the length and breadth of the country. We are looking for dynamic professionals on contract basis in following positions, for which applications are invited from Indian citizens :

1. Job Position / Number of Vacancies / Location :

Post CodeJob PositionNo. of PostsLocation
H - 1Project Manager - Data Center and WAN1Chandigarh
H - 2Service Desk Manager1Chandigarh
H - 3NOC Manager1Chandigarh
H - 4District Manager23Any District in Haryana
H - 5Help Desk Support Engineer L2 / VC Engineer4Any District in Haryana
H - 6Customer Relationship Manager6Chandigarh
H - 7HR & Administration Executive / Data Center Admin Coordinator1Chandigarh
H - 8Admin Coordinator ( Data Centre )1Chandigarh
H - 9District Technicians12Any District in Haryana

Note :

  1. Number of RCIL vacancies and their locations are liable to change depending on the project requirement.
  2. Rules of reservation of posts for reserved community candidates would be applied to the extent possible as per govt. instructions of application of the scheme of reservation in work charged posts.
  3. The RCIL selections on the above posts are for projects in Haryana / Chandigarh. No request from any candidate for his posting / transfer outside Haryana / Chandigarh will be entertained. However, RailTel reserves the right to utilize the services of any selected candidate at anyplace in India as per administrative exigencies.

2. Tenure of Contract : The period of contract shall be three years which may be extended further on mutual consent based on requirement. However, the contract may be terminable at any point of time depending on requirement of the project and performance of the contract employee, company or in administrative exigencies.

3. Last Date of Receipt of RCIL Job Application 2015 : 12.05.2015 ( 18:00 hrs. ) at the address given in para 9 below.

4. Essential Qualifications & Other Eligibility Criteria 2015 : The applicant should satisfy eligibility criteria regarding educational / professional qualifications, length of experience, Job Description / Key Responsibilities, Skills / Key Experience required etc as given in Annexure – I.

Notes :

  1. All the above mentioned mandatory educational / professional qualifications should be obtained from a recognized university / deemed university / autonomous institutes incorporated by an Act of Parliament or State Legislature in India or UGC Act or from Government approved / recognized institutions.
  2. Experience gained after obtaining the minimum educational qualification prescribed for the RCIL post will be taken into consideration for ascertaining eligibility for the post.
  3. Crucial date for determining eligibility with reference to length of post – qualification experience and others : Applicants should possess the requisite length of post – qualification experience and should meet other eligibility criteria on 12.05.2015.
  4. For computing the length of experience ( wherever prescribed ) the experience in Central / State Govt. / PSUs / Private sector together shall be taken into consideration.

5. RCIL Job Remuneration 2015 : The maximum Cost to Company ( including allowances ) / remunerations attached to the posts are indicated in Annexure – I. Statutory deductions on account of EPF ( Employees’ share ), Income Tax, Professional Tax, etc. shall be made from the gross salary.

6. Scheme of Selection for RCIL Jobs 2015 : RCIL Job Selection process involves written test and / or interview to be decided subsequently and medical examination. Written Test / Interview and medical examination for RCIL Jobs will be held at place(s) to be decided by the management.

7. Service Bond : The selected candidates will have to execute a service bond, with “Surety”, for an amount equal to three months’ gross remuneration, to serve RailTel for a period of five years from the date of their joining. In the event of one’s failure to serve RailTel for the bond period, he / she will be required to deposit the bond amount forthwith.

8. Resignation : Three months advance notice shall be required before seeking resignation from RailTel. The notice period shall not absolve him of the bond liability mentioned at para 7 above.

9. How to Apply for RCIL Jobs 2015 : The candidates will have to apply in physical form in the prescribed application format available at Annexure – II of RCIL vacancy notice and send their applications complete in all respect with all relevant self-attested documents / testimonials and application processing fee in the form of a demand draft of Rupee300/- ( Rupee150/- for SC / ST ) drawn in favour of ‘RailTel Corporation of India Limited’ payable at ‘Delhi’ by post to Executive Director, RailTel Corporation of India Limited, 10th Floor, 16, Sansad Marg, New Delhi. The Vacancy Code and name of the post applied for should invariably be superscribed on the envelop as Postcode ___; Name of Post ___ RailTel will not be responsible for non-receipt of their application or any postal delay in receipt thereof of any account whatsoever.

  1. One envelop should contain only one application. The responsibility to establish eligibility for the post applied for with reference to all the prescribed eligibility conditions rests with the applicant. RCIL Job Applications which are not in proper format, without application fee, without indicating name of the post applied for on the application form or without proper / sufficient documents pertaining to educational / professional qualifications / length of experience etc. shall be summarily rejected without any correspondence with the applicant.
  2. Candidates should apply for only one post as the process of selection for all the posts is likely to be held simultaneously.
  3. Applications without the name of the post applied for indicated thereon are liable to be rejected summarily.

10. Other Instructions :

  1. Issue of Admit Card for written examination / call letters for interview : Admit Card / Call Letters for RCIL interview shall be sent through e-mail only. However, the candidates should not wait for e-mail and they should keep checking RailTel website for keeping them abreast of the development involving recruitment process.
  2. Candidates currently serving in Govt / Quasi Govt. offices / Public Sector Undertakings are required to seek prior permission from their employers to apply for any of the notified vacancies and shall have to submit “No Object Certificate” from their employer at the time of interview, failing which they shall not been allowed to appear in interviews and their candidatures shall be treated as cancelled.
  3. On final selection for contractual appointment in RailTel, such a candidate, who has been working in Govt / PSU / private entity in any capacity, should produce the document conveying the acceptance of his resignation from service of his last employer. In the absence of such document, he shall not be allowed to join RailTel service.
  4. The Admit Cards / Call Letters for written test and / or interview issued to the candidates shall be provisional. However, in case any ineligible candidate had been issued admit card and had appeared in the written examination or even called for the interview or allowed to join the RailTel, his / her candidature will automatically be treated as cancelled at any state of this recruitment / contractual service in RailTel on grounds of his ineligibility. Therefore, before submitting the application, the candidate must ensure that he / she fulfills all the eligibility criteria as laid down in this vacancy notice. His / her candidature will be purely provisional subject to eligibility and other verifications before or after his / her contractual appointment in RailTel.
  5. The decision of the RailTel about the mode of selection / scheme of examination, number of vacancies, reservation of posts, eligibility conditions, shortlisting of candidates for written test / interview etc shall be final and binding. No correspondence will be entertained in this regard.
  6. Applicants should note that contract appointment on any of the posts will not confer any lien and / or right on selected candidates for regularization of his services in RailTel or grant of any other benefit / compensation allowed to regular employees of RailTel.

11. Verification of Documents : The candidate called for written test and / or interview shall be required to produce original documents relating to educational qualifications, experience, caste certificates etc for verification and also to submit self-attested photocopies thereof at the time of interview. Such documents shall be listed in the interview call letter. If the identity of the candidate is in doubt or he is not able to produce the requisite documents or there is mismatch of information in the documents or he is found ineligible for the post applied for or any other claim made in this application if found to be incorrect, he will not be allowed to appear in the interview and hid candidature will be treated as cancelled.

12. SC / ST / OBC ( Non-Creamy layer ) Certificate : Reservation of post for ST / ST / OBC will be as per Government of India for work charged posts. Candidates belonging to SC / ST / OBC ( Non – Creamy Layer ) category should submit an attested copy of Caste / Tribe / community certificate issued by the competent authority at the time of interview. The original certificate shall be produced for verification. Proforma of relevant certificate is available on RailTel’s website under the link ‘career’. Position of castes / categories entitled for reservation of posts as on the last date of receipt of applications shall be applicable.

13. Travelling Expenses : No traveling expenses will be paid to the candidates for appearing in written test and / or interview.

14. Application processing fee once received shall not be returned in any circumstances. No action will be taken on applications received after the last date of receipt of applications and neither the fee received with such applications nor the applications will be returned. No fee will be returned in case of applications not shortlisted for written examination / interview / selected nor shall it be kept in reserve for any further selection process in RailTel. No correspondence from such applicants and from ineligible candidates will be entertained regarding return of application processing fee.

15. Canvassing in any form will disqualify a candidate.

16. The process of RCIL examination / recruitment does not involve any correspondence by RailTel with candidate at any stage regarding deficiency in application / documents / payment of examination fee etc. It shall be responsibility of the candidate to satisfy himself as to his fulfilling the eligibility criteria, and also to furnish correct, complete and desired information / documents etc. Applicant should attach self-attested photocopies of requisite documents with his application so as to substantiate his eligibility for the post beyond any doubt. No correspondence will be entertained from the candidates found ineligible or not shortlisted and thus not called for written test / interview or for their non-selection.

17. Information on Website Only : Any corrigendum to this notice / further information / details regarding applications or applicants / any other information regarding schedule of examination or interviews / call letters for interview / notices / results / panels shall be posted only on the official website of RailTel Corporation of India Limited ( www.railtelindia.com ) No publication in any other media will be made. Therefore, the candidates are advised to keep updating themselves by checking the official website or RailTel frequently. They should check ‘careers’ section in RailTel’s website before proceeding for written test, interview etc., as the case may be, for last minutes updates.

 

RCIL Technical Personnels Vacancies

S.No.Job-Position / LocationNo. of PositionsMandatory Qualification(s)Desirable Qualification(s)Mandatory Experience ( No. of years )Job Description / Key ResponsibilitiesSome of the desirable Skills / Experience required for the job ( All are not mandatory )Max. CTC / wages per annum ( Rupee / lacs )
1.Project Manager – Data Center and WAN
Location : Chandigarh
01B.E / B.Tech / B.Sc ( In any Engineering stream of Electronics / communication / Electricals / computer science / IT )PMP / MBA / Engg. Post Graduation / MCA5 years or more.The Project Manager directs and coordinates operational aspects of designated projects to ensure that goals or objectives of the program are accomplished within the prescribed time frame.
Will be responsible for planning, tracking, reporting ( internal and external ) project performance ( status and progress ) on a periodic basis Will be able to evolve risk mitigation and contingency plans and be able to work with internal supervision / guidance to manage internal and external conflicts.
This position will require superior organization, prioritization, documentation, and multi tasking abilities.
Establishes work plan and staffing for each phase of the program to ensure program progresses on schedule and within budget.
Reviews status reports prepared by program personnel and modifies schedules or plans as required. Prepares executive dashboards and Audit reports. Takes ownership in managing customer complaints and escalations.
1. Project Manager should have Hands on experience in delivering high value System Integration projects.
2. Should be capable of handling end-to-end delivery of migration project which meets the defined scope, schedule, cost and quality objectives.
3. Conceptual awareness of core project management techniques and some practical experience.
4. Practicing Project manager who has either completed a formal course in project management techniques, behavioral skills, have some team handling experience or demonstrated sufficient experience in projects handled and / or has cleared suitable internal assessments.
5. Should have hands-on technical abilities.
6. Should be able to communicate complex ideas, issues, concepts and
solutions to all levels of the organization, including clients and executive leadership.
7. Ability to create/manage integrated project plan.
8. Experience in defining project execution and communication strategy.
9. Experience in distributed project management.
10. Working knowledge of ITIL
11. Negotiation and conflict resolution skills instances of motivating teams.
12. Understanding of datacenter infrastructure environment and components like power, cooling, rack space, telecom networking, UPS, etc., knowledge of automation tools.
13. Knowledge of business environment of the project Experienced in conducting risk assessment at initiation stage and prepare mitigation and contingency plans.
CTC Rs. 7.8 Lakh per annum

S.No.Job-Position / LocationNo. of PositionsMandatory Qualification(s)Desirable Qualification(s)Mandatory Experience ( No. of years )Job Description / Key ResponsibilitiesSome of the desirable Skills / Experience required for the job ( All are not mandatory )Max. CTC / wages per annum ( Rupee / lacs )
2.Service Desk Manager
Location : Chandigarh
01Trade Certificate from Govt. ITI in Electronics, Telecommunication / B.E Electronics / MCA3 year Engg. Diploma / B.E / B.Tech ( Electronics, Telecommunication ) BCA5 Years years or moreResponsibilities : Heading the service desk for an integrated state data center and state wide area network Verification of delivered technical solutions against previously approved architecture specifications and change requests.
Provide domain expertise on integrating the EMS / NMS solution on the ITIL framework Setting the ITIL procedures and guidelines for the service desk in consultation with the users.
Evaluates system specifications, input / output processes, and working parameters for system / hardware / software compatibility Analyze all aspects of the existing infrastructure and recommends modifications that will enhance system reliability, availability, serviceability and scalability
Work with teammates, clients and other teams to identify and address systems problems Evaluate new developments and recommend infrastructure modifications.
Provide in depth consultation to application teams on a variety of different applications Assist in defining standards, guidelines, best practices and metrics Participates in the development of business strategy Develops and manages business plans to achieve objectives Leads large, complex projects to achieve key business objectives Solves unique and complex problems with broad impact on the business Translates highly complex concepts in ways that can be understood by a variety of audiences.
Understand the current and future client's business needs and determine how these can be best supported by the IT infrastructure Lead technology selection and procurement processes including the development of business cases and cost estimates. Provide support to project managers for the creation of plans, timescales, costs and risks for the implementation of IT infrastructure solutions.
1. Storage Management, Infrastructure, Administration, IT Infrastructure Networking, Network, Virtualization, Storage Networking
2. Knowledge in at least one and good appreciation of all technical aspects of IT systems (e.g. voice, data and/or control networks, servers, storage, data centre, virtualization and cloud systems)
3. Familiar with industry best-practice approaches to the design, implementation, operation and management of IT systems (e.g. Agile, Waterfall, ITIL, COBIT)
4. Familiar with Enterprise Architecture methods, techniques and modelling languages
5.a. Good understanding and work experience of working as Infrastructure Solutions architect.
5.b. Awareness of project management approaches and techniques.
6. Awareness of commercial and IT systems procurement practice
CTC Rupee 3.60 Lakh Per annum

S.No.Job-position / LocationNo. of PositionsMandatory Qualification(s)Desirable Qualification(s)Mandatory Experience ( No. of years )Job Description / Key ResponsibilitiesSome of the desirable Skills / Experience required for the job ( All are not mandatory )Max. CTC / wages per annum ( Rs / lacs )
3.NOC Manager
Location : Chandigarh
01B.E / B.Tech in Electronics / Telecommunication / Electronics & Telecommunication / Computer Science Or BCAProject Management Professional Certification ( PMP ) CISCO Certification ( CCNA / CCNP ) Checkpoint certifications ( CCSA, CCSE ) F5 certification3 Years or more.This function spans all network and security services provided by the data center to various application users.
The NOC Manager works closely with the data center and network teams to ensure that the build O & M related processes, guidelines, procedures, monitoring & report for services are thoroughly determined at the highest standards.
He / she administers all aspects of the function including data gathering, determining dependencies, and identifying potential impact to other services as a part of technical assessments, asset tracking, maintenance planning, budgeting, and working closely with vendors.
The position is responsible for determining the requirements for deploying new technologies specified by architecture and assessing the current state of all existing technologies for upgrades, maintenance, and refresh.
The position also interfaces closely with Data Center and Cloud Service Provider and Application Management partners and other areas of IT. It will be necessary to liaise and negotiate with external vendors on procurement and delivery matters.
Monitors consistency in written materials; assesses the audience needs and level of understanding for written materials; contributes samples and leading practices in the area of written materials.
Builds collaborative alliances with major external technology vendors and understands critical information about future-oriented technologies Responsibilities : The primary responsibilities include : Member of the Network Services team responsible for O&M, Network & Security Deployment.
Identify and evaluate business and technology risks, internal controls that mitigate risks, technical assessments of the network and security, opportunities for improvement and or augmentation.
Track and analyze the commissioning and decommissioning of network and security assets, including asset management of all assets.
Plan and coordinate major network maintenances with involvement from architects, engineers and operations teams.
Inventory equipment and circuits periodically. Analyze and repair asset data consistency. Participate in all build and deployment of Network and Security solutions and ensures they are completed with exceptional quality Additional responsibilities regardless of Network Services team include :
Analyze and assist the handling of major operational incidents Develop and maintain useful documentation about systems, policies, and procedures in support of operations and certifications.
Collaborate with internal and external teams to complete work in the most efficient manner Organize workload with prioritization and leadership reporting in order to achieve team goals.
Provide guidance and support to member firms. Work within specified Project Management team on operational boundaries and change management processes to uphold our security and operational availability posture.
Coordinate clear and meaningful communications, both to team and customers.
  1. System Administration, Infrastructure Deployment and Management, Application Deployment, Application Server, Deployment, Documentation.

    1. knowledge of networking, security, data center, and wide area network services.

    2. knowledge of network infrastructure components including circuits, switches, routers, firewalls, and application delivery controllers.

    3. Understanding to deploy a given infrastructure design without undue disruption to active services.

    4. Adept at assessment of capacity and performance reports in order to specify necessary changes

  2. skills that enable to deliver a high level of service and to meet the expectation from the business of a highly available infrastructure.

  3. knowledge of Core, Specialized and technical competencies along with a understanding of a State Data Center / SWAN, Enterprise IT infrastructure operational environment, adhering to industry best practice.
CTC Rs. 2.61 Lakh per annum

S.No.Job-position / LocationNo. of PositionsMandatory Qualification(s)Desirable Qualification(s)Mandatory Experience ( No. of years )Job Description / Key ResponsibilitiesSome of the desirable Skills / Experience required for the job ( All are not mandatory )Max. CTC / wages per annum ( Rs / lacs )
4.District Manager
Location : Any District in Haryana
233 year Engg. Diploma or B.E / B.tech in Electronics / or Telecommunication / Electronics & Telecom / computer scienceM.Sc / MCA / MBA1 year or moreThe District Manager will be required to support various components of State Data Center and State Wide Area Network (SWAN) based in Chandigarh into multiple disciplines.
The SDC and SWAN comprises of components such as Core Switches, Core Routers, IPS, Firewall, Application Servers, Web Servers, MS Exchange, Unity Server, Gateway, Gatekeeper, Call Manager, Database Server, Storage, Tape Backup, NMS, VC Endpoints, MCU, Application Switch, Antivirus, Linux, Oracle, Redhat, UPS, Directory Server, Internet Routers, IP Switches, Load Balancer, EMS, BMS, Fire Suppression System, Vesda, Access Control and PA System.
Provide hands-on support to our clients, Understand and Articulate responses and conduct closures done on tickets Exhibit, Monitor and Drive the Team towards excellence in Support, May entail onsite travel, Good Written and Oral communication skills, Job description.
Provide L1 to our clients, Connect, Understand and Articulate responses and get closures done on tickets.
1. Install, perform integration and provide support to all desktop based and server supported technology. Coordinate with customers and perform troubleshoot to resolve all application issues and maintain relationships with vendors plus networking system.
2. Install, repair and upgrade all network and provide technical and onsite support.
3. Maintain quality of services and perform preventative maintenance.
4. Manage new launched tools and software into product generating and promoting framework.
5. Provide backup to NOC and manage operating field groups via up-gradation.
6. Provide support and technical backup to protect ventilator. Monitor and resolve and all customer trouble ticketing process as needs.
7. Resolve all complicated technical startup.
8. Provide support to all IT sectors on regional basis and ensure growth.
9. Document specific statements for overhauling causes of networking issues and evaluate same.
10. Analyze and identify data processing modes for overtaking problems in upgrading database.
11. Provide customer care service for all projects and for defined time period following completion of project. Track record of deploying & Troubleshooting.
1. Knowledge of Network Routers, Edge Routers, Field Engineer, Customer Support, Switch, LAN, WAN, Telecom, Wireless
2. communication skills;
3. analytical and problem solving skills.
4. Working knowledge of vendor products and technologies from Cisco, HP, Polycom
5. communications skills; professional presentation skills;
6. interpersonal and time management skills.
7. Knowledge / experience in Configuring & Trouble-shooting with Routers, Switches, Access points.
8. Working knowledge of ITIL framework and past experience of working in data center and WAN environment is preferred.
9. Networking.Experience in configuration, installation, and maintenance of Network products.CCNA, CCNP
CTC Rs. 2.23 Lakh per annum

S.No.Job-position / LocationNo. of PositionsMandatory Qualification(s)Desirable Qualification(s)Mandatory Experience ( No. of years )Job Description / Key ResponsibilitiesSome of the desirable Skills / Experience required for the job ( All are not mandatory )Max. CTC / wages per annum ( Rs / lacs )
5.Help Desk support Engineer L2 / VC Engineer
Location : Any District in Haryana
042 year ITI Certificate from Govt. ITI in Electronics, Telecommunication / B.E Electonics / B.Sc Electronics3 year Diploma in Electronics, Telecommunication.
Relevant IT qualifications to a tertiary level.
ITIL Foundations Certification Microsoft Desktop Administration certification
More than 2 Years2nd Level contact support. Complete understanding and wide application of technical principle, theories, and concepts.
Deliver consistently high levels of customer service. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.
Consistent achievement of First Contact Resolution performance metric. Accurate documentation of interactions, incidents, and problems.
Manage time and workload to meet predetermined service levels.
Provides technical solutions to a wide range of difficult problems. Recommends corrections in technical applications and analysis.
Maintain data accuracy in the relevant contact management system.
Provide clients with problem reference numbers and request numbers.
Understanding of various media sources that interface with the Service Centre. Support multiple clients through customer service
1. IT Service Desk experience Customer Orientation, Customer Support, Timely Decision Making, Technical Assistance.
2. Working knowledge of data and voice network concepts
3. Knowledge of Service Desk and Contact Center environment.
4. Knowledge in MS Office and other standard software.
5. knowledge of Active Directory to unlock and reset passwords.
6. knowledge and understanding of Service Desk software and hardware technologies.
7. knowledge of LAN/WAN Networking technologies and VC Conferencing
8. Ability to communicate at all levels, both technical and non-technical.
9. Time management skills.
10. effective communication, elephone and listening skills.
11. Ability to perform well as part of a team under direct supervision.
CTC Rs. 1.88 Lakh per annum

S.No.Job-position / LocationNo. of PositionsMandatory Qualification(s)Desirable Qualification(s)Mandatory Experience ( No. of years )Job Description / Key ResponsibilitiesSome of the desirable Skills / Experience required for the job ( All are not mandatory )Max. CTC / wages per annum ( Rs / lacs )
6.Customer Relationship Manager
Location : Chandigarh
06Graduate in any streamB.E / B.Tech Or 3 year Engg. Diploma Or BCA2 Years or more1. Responsible for engaging with users for registering the incident as per the ITIL framework and accordingly take actions meeting the SLA requirements and O & M procedures,
2. Responsible for generating the reports as per the guidelines of the service desk.
3. Responsible for meeting the SLAs as as per the goals set.
4. Responsible for engaging with vendors, project management, customer and management for uptime of Data Center and Wide Area Network.
5. Ensuring the training and knowledge transfer to the team as per the procedures and policies of the ITIL / ITSM framework.
1. Customer Relationship Management, Service Delivery, Service Support, Business Development, Video Conferencing, Video Surveillance, WiFi, IT Software, Telecom Software.
2. understanding of Telecom CRM domain.
3. interpersonal and social skills to deal with difficult clients.
4. management and organizing skills for leading a team in maintaining high profile market presence with clients.
5. ability to learn, get inputs from customer interactions, forum discussions.
6. possess articulation, communication, presentation and team playing skills.
7. Working knowledge of ITIL framework is desirable.
8. experience in managing the SLA requirements in a Data Center and WAN Environment.
9. aware of operational issues in Telecom Billing and mediation domain and constantly strive to devise solutions, best practices considering these operational challenges.
CTC Rs. 1.85 Lakh per annum

S.No.Job-position / LocationNo. of PositionsMandatory Qualification(s)Desirable Qualification(s)Mandatory Experience ( No. of years )Job Description / Key ResponsibilitiesSome of the desirable Skills / Experience required for the job ( All are not mandatory )Max. CTC / wages per annum ( Rs / lacs )
7.HR & Administration Executive / Data Center Admin Coordinator
Location : Chandigarh
01Graduation in any streamPost Graduation / MBA2 years or moreSpecialization : Admin, Facilities Management, Compensation, Payroll, Employee Relations.
Job Description : To assist the manager in the full spectrum of admin and human resource management and related functions; Assist in developing, implementing, maintaining and reviewing of company policies, rules and regulations in compliance with all applicable employment laws, statutes and regulations;
Provide support for manpower planning, recruitment and selection process; Handling payroll including statutory deductions; Assist in the identification and analyses of staff training, development and career support needs; Assist to conduct orientation / Introduction for new employee; Assist to organize employee community & recreational activities;
Processes and handle documentation such as routine reports, insurance policies & claims etc;
Monitor the inventory, and maintenance of office stationary and machines ( photocopier etc ); Data entry, filing, photocopying, mailing of documents; Coordinate flight and hotel bookings;
Maintain employee and general files; Assist in tendering process, sourcing out suppliers / facilities / services.
Any other ad-hoc administrative jobs assigned from time to time.
1. Human Resource Management
2. HR Administration, CRM
3. Recruitment Administration,
4. Ability to build effective relationships with line managers and employees in all levels of the business.
5. IT skills, particularly Microsoft Excel and Word.
6. Communication skills
CTC 1.24 lakh per annum.
8.Admn Coordinator ( Data Centre )
Location : Chandigarh
01Graduation in any streamPG Diploma in P & IR1 year or more.Experience in Office Management, maintenance of records, routine correspondence, coordination with local authorities, handling labour law related issue.Skill in HR management; proficiency in accomplishing day-to-day administrative tasks.CTC 1.24 lakh per annum.

S.No.Job-position / LocationNo. of positionsMandatory Qualification(s)Desirable
Qualification(s)
Mandat
ory
Experien
ce (No.
of years)
Job Description/ Key ResponsibilitiesSome of the desirable Skills / Experience
required for the job (All are not
mandatory)
Max. CTC /
wages per annum
(Rs/lacs)
9.District Technicians
Location : Any District in Haryana
122 year Trade Certificate from Govt. ITI in Electronics / Telecommunication3 year Engg. Dilpoma in Electronics / Telecommunication Or
B.E / B.Tech in Electronics / Telecommunication / Electronics & Telecommunication / Computer Science Or
BCA
1-3 YearsDeploy, configure, and support network and server infrastructure in Point of Presence ( POP ) sites across many regions. Calculate and document equipment power requirements and work with Engineering, Facilities Operations, and / or equipment vendors to meet these requirements.
Manage project guidelines to support network turn-up within expected completion intervals. Responsible for asset management of networking gear in nd POP sites.
Proactively contribute to documentation, automation and processes as they evolve. Create network and server rack face elevations, floor plans, wiring diagrams, and detailed port maps for new deployments and documentation.
Create statements of work for vendors at the POP sites. Document and follow RMA processes and procedures for all relevant vendors.
Follow, improve, and implement POP best practices. Provide necessary escalations to higher support tier. Assist Project Manager, District Managers and Customer Support with technical operations, and work with internal departments to ensure customer satisfaction.Work closely with Network Engineering, Logistics, and equipment vendors as new equipment and technologies are integrated into the production network.
Use internal tools and scripts to configure, monitor, and repair servers and network equipment. Detect and diagnose various error / failure conditions across an array of networking and VC products.
1. understanding of network architecture and common issues related to wide area networks.
2. Knowledgeable in WAN practices (i.e. cable routing, calculating power usage, battery, UPS, Video Conferencing and cooling).
3. Experience with field-based work in POPs, carrier hotels, or Central Office environments.
4. Experience with Enterprise and Service Provider network hardware platforms and architectures including Cisco and Juniper routers/switches and Nexus data center switching platforms.
5. Certification such as CCNA, JNCIA, RHCT or equivalent experience preferred.
6. Ability to capture and analyze traffic.
7. understanding of Queue Management for tasks and incidents, vendor engagement and escalation and participation in ongoing POPs deployment projects.
8. Ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem solving abilities under pressure.
9. Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies.
10. communication skills, should be able to work with carriers remotely.
11. Strong attention to detail with time management and organization skills.
12. Working knowledge on ITIL framework.
CTC 1.06 lakh
per annum.
 
 

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RailTel Corporation of India Ltd ( RCIL ) Recruitment 2015 for Project Manager, Service Desk Manager, NOC Manager

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